Available for Technical Advisory & Collaborations

Jeffrey Su

Principal DevOps Engineer

Bridging the gap between core software engineering, massive infrastructure scale, and rigorous enterprise security platform design. Over a decade of proven experience building automated environments.

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01. Professional Timeline

Principal DevOps Engineer

Zoom

2021 - Present
  • Formulated and executed Zoom’s enterprise-wide Secrets Management Strategy, securing critical multi-cloud global infrastructure across AWS, GCP, Azure, and OCI platforms.
  • Managed and scaled engineering teams responsible for deploying and safeguarding Zoom’s core End-to-End Encryption (E2EE) frameworks, including Keyserver, Locator, and PKI Broker systems.
  • Architected resilient, unified continuous delivery (CD) platforms and high-availability systems to bolster platform reliability for millions of concurrent communication points.

Staff / Senior DevOps Engineer

GE Digital

2020 - 2021
  • Acted as Technical Lead for an international engineering cohort running the core Kubernetes and Cloud Foundry orchestration layers for flagship industrial platforms (APM/OPM).
  • Managed and provisions core shared service footprints including RabbitMQ, Redis, and centralized ELK stack topologies.

DevOps Engineer

Workday

2019 - 2020
  • Owned compilation, configuration management, and system infrastructure deployments for mission-critical core server components powering the Workday UI Platform.
  • Engineered automated multi-platform continuous integration release pipelines for the enterprise Workday iOS and Android ecosystems.

DevOps & Software Engineer (Leadership Program Graduate)

GE Digital

2015 - 2019
  • Scaled a unified global CI/CD continuous integration infrastructure leveraging declarative pipeline-as-code models servicing up to 300,000+ corporate nodes.
  • Utilized programmatic Terraform scripts and Ansible configurations to automatically stand up production and development fabrics maintaining 99.99% operational uptime.
  • Rotated via the prestigious Software Engineering Leadership Program (SELP), developing backend Time-Series and BLOB data management microservices.

02. Core Capabilities Matrix

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Secrets & DevSecOps

HashiCorp Vault, Cloud Secrets Managers, Enterprise PKI Brokers, E2EE Security Architecture orchestration.

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Cloud Ecosystems

Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Oracle Cloud Infrastructure (OCI).

Orchestration & Systems

Kubernetes (EKS), Cloud Foundry, Ubuntu, CentOS, AlmaLinux systems maintenance.

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Languages & Automation

Python, Golang, Backend Java, Advanced Scripting, Configuration management structures.

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Infrastructure as Code

HashiCorp Terraform configuration, Ansible dynamic playbooks, automated environmental drift prevention systems.

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Continuous Integration

Scalable Jenkins topologies, Pipeline-as-Code execution, multi-platform artifact distribution patterns.

Education & Foundations

San Jose State University

B.S. Computer Science

GE Crotonville Academy

Organizational Leadership Development Certificate

Linguistic Scope

English (Native)
Mandarin Chinese (Bilingual)
Taiwanese
Korean
Japanese